Course Description

Standardized policies and procedures create the environment for a clear, complete, and organizationally accepted understanding of who the agency is and what its role is—or should be—within the community. 

Learn about written guidelines to communicate policies and appropriate procedures. Download templates to use in your workplace. Discover how to use these valuable communication tools to consistently and efficiently run operations at your animal care facility.

Schedule

This is a self-paced course. You log on at your convenience to read the course materials, take quizzes, and submit any other assignments. Most students complete this course within a few weeks.